Privacy policy
Information We Collect
We collect information when you interact with our website for example, when you create an account, place an order, subscribe to updates or complete a form. You may be asked to provide details such as your name, email address, or mailing address.
How Your Information Is Used
We use the information you provide to:
- Personalise your experience on the site
- Improve our website and services based on feedback
- Assist with customer service enquiries
- Process transactions and deliver purchased products or services
Your information is not sold or shared with other companies except where required to fulfil your order or operate the website. We may also use your email address to send order updates or occasional news and product information. You can unsubscribe at any time using the link provided in each email.
How We Protect Your Information
We use a variety of security measures to safeguard your personal information when you submit or access it on our site. Sensitive data is transmitted securely using SSL and stored by authorised payment gateway providers with strict access controls.
Cookies
Our website uses cookies to recognise your browser, remember your preferences and help process items in your shopping cart. Cookies also assist with improving your experience and tracking site performance.
Sharing Information with Third Parties
We do not sell or trade your personal information. Trusted service providers may access information only as needed to operate the website or support your order and they must keep it confidential.
Information may be disclosed if required by law or to protect the rights and safety of our users or the platform. Non‑identifiable visitor data may be shared for analytics or advertising purposes.
Third‑Party Links
Our website may include links to third‑party products or services. These external sites have their own privacy policies and we are not responsible for their content or practices. We welcome feedback about any linked sites.
Online‑Only Policy
This Privacy Policy applies only to information collected through our website, not to information collected offline.
Consent
By using our website, you consent to this Privacy Policy.
Updates to This Policy
If we make changes to this Privacy Policy, we will update this page and revise the modification date accordingly.